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Privacy Policy

Last updated October 1, 2026

This Privacy Policy explains what information JungledIn collects, how we use it, who we share it with, and the choices you have. It applies to people who use our software (customers, team members, and demo users), visitors to our websites, and businesses that we contact about JungledIn.

JungledIn is a service provided by Adam Tech Holdings, LLC, an Illinois limited liability company located at 1717 N Naper Blvd, Suite 200, Naperville, IL 60563 ("JungledIn," "we," "us").

1. What we collect

Information about your account and business

  • Account information: company name, your name, email address, phone number, and business address.
  • Team member information: if your account has invited team members, their email address and which sections of the Service they are permitted to access. Team members can view and change the account's shared business data for the sections they have been granted. Granting access is a decision the account owner makes and controls, not JungledIn. We keep an internal log of every invite, permission change, and removal (who made the change, to whom, and when) for the account owner's reference and for security and support purposes.
  • Business records you create or upload: vendors, purchase orders, customers, invoices, expenses, warehouse inventory, and the columns you map from vendor files (product identifiers, cost, SKU, description, quantity, and any other columns you include), saved as point-in-time records. This includes the names and email addresses of your own customers and vendors that you enter into the Service.
  • Business profile and logo: the business name, address, contact information, and logo you optionally add, used to show your branding in the app and on Purchase Order and Invoice PDFs you generate.
  • Billing information: if you purchase a paid service, our payment processor (Stripe) collects your payment details directly. We never see or store your full card number. We keep a record of what you have purchased, your billing history, additional team seats, any commission invoices (see FBA Reimbursements below), and your Stripe customer and subscription identifiers.
  • Support requests: if you submit a ticket or a custom-solution request, we store what you write, the module it relates to, your email address, and the ticket's status. The request is also emailed to our team so we can respond.
  • Demo requests: if you request a demo, we collect the company name, email, phone number, and country you provide, to create and deliver your demo login and to follow up about your interest in JungledIn.

Information from marketplaces and connected accounts

  • Amazon marketplace data: pricing, fees, sales rank, and listing information associated with the products in your uploads and, for the FBA Repricer, the price history and competitor pricing used to reprice your listings.
  • Amazon Seller Account access: if you connect an Amazon Seller Central account, we receive an authorization token through Amazon's own login flow. We never see or store your Amazon password. You may connect more than one Amazon marketplace (currently the United States, Canada, Mexico, the United Kingdom, Germany, France, Italy, and Spain); each connection has its own separate authorization and can be disconnected on its own. We access your real order, listing, pricing, and inventory data to provide the Service. Once you grant the Finance and Accounting permission, we also pull your transaction-level fee and revenue data so figures in your Dashboard and Profit and Loss report are actual amounts rather than estimates. Any Amazon customer personal information we access through this connection is used only for order fulfillment and tax purposes and is deleted no later than 30 days after the associated order ships.
  • Seller and product feedback requests: if you use Seller & Product Feedback, we use your connected order data to identify eligible orders and ask Amazon, through Amazon's own tools, to send a feedback and review request to the buyer. These requests are sent by Amazon under Amazon's rules.
  • eBay Seller Account access: if you connect an eBay account, we receive an authorization token through eBay's own login flow and access your eBay order and listing data to provide Multi Platform Selling. We never see or store your eBay password.
  • Bank and credit card account access (Plaid): if you connect a bank or credit card account, we receive an access token through Plaid's own Link flow. We never see or store your online banking credentials. We access the account's name, institution, and current balance, and its transaction history (date, amount, and merchant name) so you can review transactions and, if you choose, save them as expense records. A transaction is never saved as an expense automatically.
  • Point-of-sale account access (Square, Clover): if you connect a point-of-sale account, we receive an access token through that provider's own authorization flow. We never see or store your POS login credentials. We access completed sale transactions (items sold, quantities, prices, and timestamps) to keep your Liquidation Load Tracker figures current.

Information about how you use the Service

  • Login and security records: each time you sign in, we record the time, your IP address, your browser and device type, and an approximate location (city, region, and country) taken from network headers supplied by our security provider, Cloudflare. We do not use a separate IP-lookup service. We also record roughly how long each sign-in session stays active. We use these records to detect unauthorized access, to detect a login being used from more than one place at once, to enforce one active session per login, to investigate and respond to reports of access problems, and to keep the Service secure. They are not used for advertising and are not sold or shared for any other purpose.
  • Basic technical data: IP address and request activity, used for security purposes such as rate-limiting abusive requests. We also run automated checks that behave like a visitor (using an account we own) to make sure the Service is available and responsive.
  • AI feature data: if you use AI Listing Optimizer, the eBay category and item-specific suggestions in Multi Platform Selling, or Adam (our in-app assistant), the product details or messages you enter are sent to our AI provider (Anthropic) to generate a response. Adam's conversations are kept for up to 7 days and then automatically deleted. AI Listing Optimizer drafts are saved to your account like any other business record until you delete them.
  • Annual impact report: once a year we may email you a summary of your own account's results for the prior year.

Connecting an AI assistant

  • Connected AI apps: you can connect an AI assistant (such as ChatGPT or Claude) to your account from Settings. When you do, that assistant can only access the specific permissions you approve on the consent screen -- never more than your own account already has access to -- and we record when a connection is made, reconnected, or revoked (which application, and when), so you can review and manage it. You can disconnect an AI assistant at any time; we promptly revoke its access.
  • Anonymous tool usage: some JungledIn capabilities can be used by an AI assistant before anyone has a JungledIn account, to preview part of what the Service does. We record this usage in aggregate -- a rotating, non-identifying session key (not your IP address, name, or any other personal information), which tool was used, and whether it succeeded -- for product-improvement and security purposes. If you later click through to JungledIn and register, we record that your registration followed an anonymous AI tool use, so we can tell this apart from a direct signup; this attribution is set once and never changed by anything that happens afterward.
  • What we don't claim: we don't have visibility into, and make no claims about, how ChatGPT, Claude, Gemini, Copilot, or any other AI platform handles data on their own end -- refer to that provider's own privacy policy for that.

Agreements and evidence you provide

  • Confidentiality Agreement signature: before using a demo or a new account, you are required to electronically sign our Confidentiality, Non-Use, and Identity Agreement. We record the full legal name, business name, title, and email address you enter, plus your IP address, browser and device information, and the date and time, as the permanent record of that signature. This record is kept indefinitely as evidence of what you agreed to and represented, and is not deleted if the account is later closed. A signed copy is emailed to you.
  • FBA Reimbursements: if you activate FBA Reimbursements, we record a separate electronic signature for our FBA Reimbursements Commission Agreement (the same information as above). If you pursue a finding, any Amazon case ID and correspondence you upload as evidence is stored so you and we can both reference what was found, filed, and paid. We never submit anything to Amazon on your behalf. We invoice our commission through Stripe once payment is confirmed.
  • Historical documents for Data Migration: if you upload historical records (bank statements, credit card statements, invoices, purchase orders, bills of lading, aging reports), we store the file with the category and label you give it. These documents are never opened, viewed, or downloaded by JungledIn staff through the app; only the filename, category, and upload date are visible to us, for support purposes. Every file is scanned for malware before it is stored, and any file that fails the scan is rejected and never saved.

2. Businesses we contact about JungledIn

We market JungledIn to businesses that sell on Amazon and other marketplaces. To do that, we keep business contact information for these companies and their representatives: business name, contact name, job title, business email address, business phone number, business address, country, and a link to the company's public marketplace storefront. This information comes from publicly available marketplace information and business contact data providers. We use it to send business emails, to call, and to keep a record of our outreach and the responses we receive.

  • Email: each outreach email is sent individually to one recipient, never as a group message, and no recipient can see any other recipient's address. Every email identifies us, includes our postal address, and includes a one-click unsubscribe link. Our email outreach is currently directed to businesses in the United States.
  • Tracking: our outreach emails use a small image and tracked links so we can tell whether a message was delivered, opened, or clicked. Some email programs block these or open messages automatically, so the counts are estimates. We use this information only to understand how our outreach performs and to avoid contacting people who have asked us to stop.
  • Opting out: use the unsubscribe link in any email, or email us at the address below, and we will stop emailing you. We honor opt-out requests promptly and in any event within 10 business days. If you ask us not to call, we will not call you again.
  • Do-not-contact list: to honor your request, we keep your email address (and phone number, if you asked us to stop calling) on a permanent do-not-contact list. We keep it so that we do not contact you again. The same list includes addresses that bounced or reported our message as spam.
  • Follow-up: we may send one follow-up email about a week after our first message to a business that has not opted out.

3. How we use information

We use your information to:

  • Provide the Service: processing your uploads, connections, and requests and showing you results.
  • Run the FBA Repricer within the price bounds you configure, and the FBA Reimbursements scan against your own shipment and inventory records.
  • Maintain your account, including login, password reset, multi-factor authentication, and email verification.
  • Protect the Service and its users: detecting abuse, enforcing rate limits, preventing fraud, and enforcing one active session per login.
  • Send you service emails: verification links, password resets, team invitations, signed-agreement copies, billing and commission invoices, responses to your support requests, security alerts, and your annual impact report. When you choose to send an invoice or purchase order from the Service, we email it to the recipient address you enter. You are responsible for having the right to contact that recipient.
  • Generate AI Listing Optimizer drafts, marketplace category and item-specific suggestions, and Adam's responses, by sending the relevant details to our AI provider.
  • Bill you for paid services and process payments through Stripe.
  • Scan every file you upload for malware before storing it.
  • Market JungledIn to businesses as described in Section 2, and follow up on demo requests.
  • Understand and improve traffic to our websites and app, if you accept analytics cookies (see Cookies).

Marketing to customers. We do not send marketing email to people who have an account with us unless they ask for it or agree to it. Service messages, such as billing notices and security alerts, are sent regardless because they are part of running your account.

4. How we protect it

Data is stored in a managed Postgres database and is encrypted in transit (HTTPS/TLS) and at rest. Passwords are hashed; we never store them in plain text and cannot see or recover your password. We require a strong password, offer multi-factor authentication, and rate-limit repeated failed login attempts. Access to production data is limited to the people operating JungledIn. Access to Amazon marketplace data specifically is governed by our internal data handling policy, maintained in connection with our Amazon Selling Partner API obligations. Our database is backed up automatically with point-in-time recovery covering the past 7 days, and we monitor the Service for availability. No system is perfectly secure; if we learn of a breach affecting your data, we will notify you as required by law.

5. Data retention and deletion

We keep your account and business records for as long as your account is active. You can request deletion of your account and associated data at any time by emailing us. We will delete it within a reasonable time, except where we are required or permitted to retain records for legal, tax, or security reasons. Specific timelines:

  • Amazon customer personal information is deleted no later than 30 days after the associated order ships, whether or not your account remains active.
  • If you disconnect a linked Amazon, eBay, Plaid, Square, or Clover account, we promptly delete the associated authorization token. Data already pulled from that connection remains part of your account records unless you separately delete it.
  • Adam conversations are deleted after 7 days.
  • Signed agreement records are kept indefinitely, as described above.
  • The do-not-contact list is kept indefinitely so that we honor opt-outs.
  • If you remove a team member, their login is deleted, but business records they created remain part of your account.
  • Deleted data may remain in encrypted backups for up to 7 days before it is overwritten.

6. Who we share it with

We do not sell your data. We do not share it with other JungledIn customers, and we do not use it for advertising. We share the minimum necessary information with the service providers that let us run JungledIn:

  • Render: hosting and database provider.
  • Cloudflare: network security and delivery for our websites, including the approximate location signal described above, and R2 storage for uploaded documents, business-profile files, and logos.
  • VirusTotal: every file you upload is scanned here for malware before we store it. It receives the file for this purpose only.
  • Resend: sends verification, password-reset, invitation, billing, invoice and purchase-order, signed-agreement, and outreach emails on our behalf. Resend also reports back whether a message was delivered, opened, or clicked.
  • Google Workspace: hosts our business email inboxes, so messages you send us are stored there.
  • Anthropic: receives the product details you enter into AI Listing Optimizer and marketplace suggestion tools and the messages you send to Adam, to generate a response. Under our agreement with Anthropic, this data is not used to train its models.
  • Stripe: processes payments and commission invoices and stores your payment method and billing history.
  • Amazon (Selling Partner API), eBay, Plaid, Square, and Clover: each only for the data you access and only once you connect an account with that provider.
  • Sentry: receives crash reports and error diagnostics so we can fix bugs, tagged with an internal session identifier so we can tell whether an issue affects one person or many. That identifier is not your email, name, or any other personal information. Passwords, tokens, cookies, and personal information are automatically removed before anything is sent.
  • Google Analytics and Google Search Console: only if you accept analytics cookies. They receive anonymized traffic data (pages viewed, referring site, session length) for our websites and app, never your account or business data.

AI assistant and AI platform providers you choose to connect. If you connect an AI assistant or AI platform to your JungledIn account, that provider can request your account data when you ask it for something that requires that data, such as a profitability calculation for a product you name. For connected AI services, JungledIn returns account data only in response to requests made through a connection you authorize. This is separate from JungledIn's own AI-powered features described elsewhere in this Policy. The provider handles that data under its own privacy policy. You can disconnect any connection at any time under Settings, Connected AI Apps.

We may also disclose information if required by law or legal process, to protect the rights, property, or safety of JungledIn or others, to our professional advisers under a duty of confidentiality, or as part of a merger, acquisition, or sale of assets, in which case the recipient would be required to honor this Policy.

7. Cookies

We use a single essential cookie to keep you signed in. It is always on because the app cannot work without it. Separately, the banner shown on your first visit asks for two further choices, each off until you say yes: Analytics (Google Analytics, to understand traffic to our websites and app -- page views, how visitors arrived, and how long they stay) and Product Diagnostics (which pages of the app you visit and how long you spend on each, so we can see what's slow or broken for real accounts, not just demo signups -- see Section 6's Sentry entry for the related, separately-handled error tagging). You can change either choice at any time from that banner, or by clearing your browser's local storage for this site to see it again. Demo accounts (requested through our demo signup flow) are not shown this Product Diagnostics choice -- that data is collected for every demo session, disclosed here rather than gated, so we can help with issues a prospect runs into while trying the product. We do not use third-party advertising cookies.

8. Where your data is processed

JungledIn is based in the United States, and your data is stored and processed on servers in the United States. If you are located outside the United States, including in the United Kingdom, the European Economic Area, or Canada, you understand that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. We rely on your agreement to our terms, our contract with you, and our legitimate interests in running and securing the Service and promoting it to businesses, and on your consent where the law requires it. If you need a Data Processing Agreement for your own compliance records, see our Data Processing Agreement, which also lists our Standard Contractual Clauses commitment for UK/EEA transfers.

9. Your rights and choices

You can access, correct, or request deletion of your personal information at any time by emailing us. Depending on where you live, you may also have the right to receive a copy of your data in a portable format, to object to or restrict certain processing (including direct marketing), to withdraw consent you previously gave, and to complain to your local data protection authority. We do not sell personal information and do not share it for cross-context behavioral advertising. We will not treat you differently for exercising these rights. To opt out of marketing email, use the unsubscribe link in any message or email us.

10. Children

JungledIn is intended for business use by adults and is not directed at children. We do not knowingly collect information from anyone under 18.

11. Changes to this policy

We may update this policy as JungledIn evolves. We will post the updated version here with a new "last updated" date, and where a change is significant we will also notify account holders by email.

12. Contact

Questions about this policy, or requests about your data, opt-outs, or do-not-contact requests:
Email: admin@jungledin.com or sales@jungledin.com
Phone: 773.600.0096
Mail: Adam Tech Holdings, LLC (JungledIn), 1717 N Naper Blvd, Suite 200, Naperville, IL 60563